Purchasing or Changing a Paid Plan
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A Free Plan is automatically provided upon sign-up, and you can switch to other plans if needed.
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This guide explains how to switch from the Free Plan to another plan, as well as the upgrade and downgrade processes.
1. Changing Your Plan
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While logged in, navigate to the [Change Plan] menu in the left sidebar.
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On the [Change Plan] page, your current plan will be marked as ‘Active’.
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Select your desired plan and proceed with the purchase.
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However, plan changes may not be possible in the following cases.
Cases Where Plan Change Is Not Possible | Resolution |
Using the Enterprise Plan | Contact customer support to request a plan change. |
Switching to the Free Plan | To switch to the Free Plan, you must cancel your recurring payment. Upon clicking ‘Start Free’, an alert will guide you to proceed to My Page for payment cancellation. |
2. Upgrading Your Plan
Upgrading refers to switching to a higher-priced plan.
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Examples of Upgrades
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Free → PRO (Monthly)
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Free → BUSINESS (Monthly)
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PRO (Monthly) → BUSINESS (Monthly)
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Upgrades are applied immediately upon confirmation.
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Billing Amount
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The amount is prorated based on the remaining days until the next billing cycle.
3.Downgrading Your Plan
Downgrading refers to switching to a lower-priced plan.
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Examples of Downgrades:
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BUSINESS (Monthly) → PRO (Monthly)
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BUSINESS (Monthly) → Free
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PRO (Monthly) → Free
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Downgrades take effect starting from the next billing cycle.
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Example: If your billing date is the 10th of each month,
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If you initiate a downgrade on the 1st, your current plan remains active until the 10th, after which the downgrade is automatically applied.