When canceling recurring payments, no charges will be made on the next billing date.
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Recurring payments can be canceled in the following cases:
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When using the PRO (Monthly) plan
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When using the BUSINESS (Monthly) plan
1. How to Cancel Recurring Payments
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Log in and click the profile button at the bottom of the left menu to access [My Page].
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If you are on a recurring plan, you will see the Cancel Recurring Payment button under My Page > Subscription Details.
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Click the Cancel Recurring Payment button and review the confirmation alert.
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Click Confirm to cancel the recurring payment.
2. Reversing a Recurring Payment Cancellation
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Once a recurring payment is canceled, it will be marked as [No Next Payment].
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The ability to reverse a recurring payment cancellation is under development.
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If you wish to reverse a canceled recurring payment, please contact XROO Customer Support.